Cancellations & Rescheduling
We understand plans can change. This policy keeps things fair for everyone while protecting the weekend time we've reserved for you.
- ✓24-hour notice is requested for cancellations or rescheduling.
- ✓Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.
- ✓Weather-related cancellations may be rescheduled without penalty.
- ✓Retro Active reserves the right to postpone services when travel conditions are unsafe.